Years of care
Welcome to Truesupport Disability Care
At Truesupport Disability Care, we are dedicated to providing quality, compassionate, and individualized support to people living with disabilities. Our mission is to empower our clients to live independently, confidently, and with dignity, providing them with the tools and resources they need to reach their personal goals. Whether you're seeking assistance with daily living, social participation, or accessing the community, our experienced team is here to support you every step of the way.
Person-Centred
We put the heart of everything into your individual goals and aspirations.
Empowering
Supporting independence, confidence, and freedom of choice every day.
Respectful
Treating everyone with dignity, understanding, and genuine compassion.
Trustworthy
Acting with integrity, reliability, and a commitment to excellence.
Compassionate
Welcoming everyone of all abilities and backgrounds with warmth.
Excellence
Delivering high-quality, professional care tailored to your unique needs.
“Empowering individuals with disabilities to live independently and confidently.”
To provide tailored, reliable support that helps individuals with disabilities achieve their goals, gain independence, and enhance their quality of life — with transparent, respectful care that meets each client's unique needs.
Five principles behind every visit
The order matters — each one builds on the last, from personal choice to the trust that holds it all together.
Empowerment
Supporting individuals to exercise choice, control, and independence.
Respect
Honouring individuality, dignity, and cultural diversity.
Inclusion
Promoting community participation and belonging.
Collaboration
Building strong partnerships for meaningful outcomes.
Integrity
Delivering services with transparency, accountability, and trust.
Six Ways We Support Real Independence
Every Service is delivered by the same small team around you — not a rotating roster of strangers.
Community Access
Enabling you to participate in social and recreational activities that promote inclusion and build connections.
Learn more →
Domestic Assistance
Helping with household tasks so you can maintain a clean and comfortable home.
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Accommodation & Tenancy Support
Supporting you in finding suitable accommodation and ensuring your living arrangements meet your needs.
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Job Seek / Employment
Helping you build skills and find meaningful employment opportunities.
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Development of Daily Living and Life Skills
Providing Professional Cleaning Support to maintain a safe and tidy living space.
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Group Activities
Offering opportunities to engage in group settings that foster socialization and skill development.
Learn more →From first call to everyday independence
The same four steps for every participant — whether you're newly NDIS-approved or switching providers.
Talk to us
A free, no-obligation chat about your goals, your current plan, and what support could look like.
Tailor your plan
We map your NDIS funding to real services and build a schedule around your routine, not ours.
Start support
You're introduced to your matched support worker(s) and we begin with a short settling-in period.
Grow & review
Regular check-ins track progress against your goals and adjust support as your life changes.
At True Support Disability, our priority is you. We pride ourselves on building long-term, supportive relationships with our clients and their families. Our team consists of compassionate, highly trained professionals who are committed to supporting you in achieving your goals and living life on your terms. We believe that with the right support, everyone has the potential to live a fulfilling and independent life. That's why we strive to provide the highest quality care while respecting your choices and preferences.
You set the goals
Support plans are written around what matters to you, reviewed regularly, never set and forgotten.
Qualified & checked
Every worker holds a current NDIS Worker Screening Check, first aid certification and relevant qualifications.
Scheduling that bends
Early mornings, evenings, weekends — bookable online or by phone with at least 48 hours' notice.
A Brisbane team
Our team and support workers live and work locally across Greater Brisbane, so they know the area as well as you do.
Your journey toward independence
The National Disability Insurance Scheme (NDIS) is here to support your journey toward independence, skill-building, and community involvement. As an NDIS provider, True Support Disability helps you access services that align with your goals. Whether you're new to the NDIS or looking for a better experience, we'll guide you every step of the way.
Who the NDIS is for
Under 65 years old
You need to apply before turning 65 to enter the scheme.
An Australian resident
Citizen, permanent resident, or Protected Special Category Visa holder.
Living with a disability
A permanent condition that significantly affects everyday activities.
Supporting participants across the Brisbane region
We may still be able to help
Our team covers a wide corridor across Greater Brisbane and surrounds. Get in touch and we'll confirm availability in your suburb within one business day.
Extending across the region. We proudly support participants across Greater Brisbane, Logan, Ipswich, the Gold Coast, and the Sunshine Coast, ensuring quality, reliable, and personalised disability support wherever you need us.
What participants & families say
"So lucky to be with TSD Care, the day the team came onboard, I am not worried anymore about my brother's support shifts."
"Zero Cancellations and the Staff are equally great."
"I enjoy my Gym Session, Appointments and Community Outings with my Staff."
Start with a free, no-pressure conversation
Participants, families, support coordinators and plan managers — all referrals welcome.
Phone →
0437 151 033
Mon–Fri, 9am–5pm
24/7 line for active participants
Email →
[email protected]
Office →
8/29 Cinderella Drive, Springwood QLD 4128
Response time
New referrals are reviewed within one business day, urgent enquiries same-day.